Couple of my colleagues had very bad service experience with Remit2India. Their main complaints are:
1) First one didn't get the rate promised by the website. She understand that rate depend on the date on which money gets cleared. During the entire duration of the transaction, site showed the rate no lower than 48.50 however he got the rate of 47.75. This seems like downright fraud. Also it took around 10 days for the transaction to complete which is very slow.
2) Second one had very bad experience with the customar service. He tried to cancel the transaction. Person on the phone asked him to send email. They never replied to email(s). He called again and was told that they are creating a ticket. Next time my friend called, person didn't know anything about the ticket. My friend is very unhappy with the service.
From these two references it seems remit2India is not a service to use. If you have used remit2india, please share your experince.
Monday, December 8, 2008
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